
Go to the download page for Stoney Ridge/Raven Ridge processors (Ryzen 3/5/7 2xxx series processors) and click Download Now.
Install the latest AMD High-Definition Graphics Driver v2.2 (SP105698/SP105700) or later versions. Right-click the AMD High-Definition Graphics Driver and click Uninstall Device. In the Device Manager, click to expand Display Adapters. Uninstall the existing AMD High-Definition Graphics Driver:. Right-click the Realtek High Definition Audio and click Uninstall Device. Click to expand Sound, Video and Game Controllers. In Windows, click the Start button and type Device Manager. Uninstall the existing Realtek Audio Driver in the Device Manager:. To resolve this issue, follow the steps below: Restart your computer to save the changes and see if the volume issue is resolved at the next startup.HP released a Customer Advisory describing this problem here:. Click Yes at the warning prompt to install this driver over your current driver installation. Then, select High Definition Audio Device from the list and click Next. Next, start by checking the box associated with Show compatible hardware. Then, on the next screen, click on Let me pick from a list of available drivers on my computer.
At the first prompt, click on Browse my computer for driver software.Right-click on the Audio device that is acting up and choose Update driver (Update Driver software).Inside Device Manager, expand the Sound, video and game controllers drop-down menu.Then, type “devmgmt.msc” and press Enter to open up Device Manager. Press Windows key + R to open up a Run dialog box.
If the issue persists, try the below steps:
Restart your computer and see if the issue has been resolved at the next startup. Note: If you’re speaker/headset settings include Immediate Mode, disable that also. In the Properties screen, go to the Enhancement tab and check the boss associated with Disable all enhancements (Disable all sound effects). Go to the Playback tab, select the playback device that you’re having issues with, right-click on it and choose Properties. Then, type “mmsys.cpl” and press Enter to open up the Sound window. ess Windows key + R to open up a Run dialog box. There are a few steps to resolve the issue: Intel(R) Display Greetings from the HP Community! If I start a sound and dont touch anything the sound decrease and latter the sound goes back to the normality, so the sound increase and decrease without explanation
When I reproduce a sound from video, music or the web, the laptop begins to play and soon the sound decreases, which forces me to increase the volume and, a little later, the sound increases, which forces me to turn down the volume, creating a situation too uncomfortable for a newly purchased product